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Public Accommodations
Nevada State Statutes (NRS 651.075) and Title III of the ADA require reasonable
accommodation in places of public accommodation. (42 U.S.C. 12182)
Public entities must modify their policies to allow the use of service animals by individuals
with disabilities, unless they can demonstrate that it would result in a fundamental alteration
to their program and/or services.
Note: A "fundamental alteration" is a change that is so significant that it alters the essential nature of
the goods, services, facilities, privileges, advantages, or accommodations offered.
A service animal, for example, may accompany you to restaurants, hotels, theaters, stores,
auditoriums, museums, parks, schools, recreational facilities, doctors’ or lawyers’ offices,
hospitals, and most other places the public can access. You cannot be isolated from other
customers/patrons because of your service animal.
Service animals must be allowed in all areas where members of the public are allowed to go;
such as restaurants. At a hospital, this includes the emergency room, in and outpatient
rooms, clinics, and all other facilities, except those that require a protected environment, such
as operating rooms, holding and recovery areas, intensive care, and other sterile
environments.
What can I be asked?
Staff members can ask if your animal is a service animal, and what tasks it has been trained
to perform. They cannot ask to see your animal perform the task. Under the ADA and
Nevada statutes, they cannot ask what your disability is, or ask you for documentation.
Can I be charged?
A public entity may not charge a fee as a condition of allowing the service animal to
accompany you, even if other people accompanied by pets are required to pay a fee.
However, if a public entity ordinarily charges people for damage caused by an animal, a
person with a disability can be charged for damage caused by their service animal.
How can I file a complaint?
If you feel you (or another person) have been discriminated against by an entity covered by
Title III of the ADA, send a letter to the Department of Justice, at the address below, including
the following information:
Your full name, address, and telephone number, and the name of the party
discriminated against;
The name of the business, organization, or institution you believe has discriminated;