Service
Animals
NEVADA DISABILITY ADVOCACY AND LAW CENTER
THE PROTECTION AND ADVOCACY SYSTEM FOR NEVADA
Nevada Disability Advocacy & Law Center
www.ndalc.org
Southern Office
2820 W Charleston Blvd, Suite B - 11
Las Vegas, NV 89102
Phone: (702) 257-8150 or 1-888-349-3843
Nevada Relay: 711
Fax: (702)-257-8170
Northern Office
1875 Plumas Street, Suite 1
Reno, NV 89509
Phone: (775) 333-7878 or 1-800-992-5715
Fax: (775) 786-2520
Elko Office
905 Railroad Street, Suite 104B
Elko, NV 89801
Phone: (775) 777-1590 or 1-800-992-5715
Fax: (775) 753-1690
Nevada Disability Advocacy & Law Center (NDALC) is a private, statewide non-profit
organization that serves as Nevada’s federally-mandated protection and advocacy system
for human, legal, and service rights for individuals with disabilities. NDALC was designated as
Nevada’s protection and advocacy system by the Governor in March, 1995.
Services provided by NDALC include, but are not limited to: information and referral
services, education, training, negotiation, mediation, investigation of reported or suspected
abuse/neglect, legal counsel, technical assistance, and public policy work.
NDALC has offices in Las Vegas, Reno, and Elko with services provided statewide. All services
are offered at no cost to eligible individuals in accordance with NDALC’s available resources
and service priorities.
Mission Statement
Protect and advocate for human and legal rights, interests,
and welfare of Nevadans with disabilities.
Promote, support, and assist Nevadans with disabilities in
understanding and controlling those systems and processes
which directly affect their lives.
Foster the development, availability, and accessibility of
services which increase the opportunities available to
Nevadans with disabilities to live their lives as fully,
independently, and productively as possible.
___________________________________________
This publication is intended for general information only to individuals regarding
their rights and protections for the use of service animals. It is not legal advice.
Federal and State laws can change at any time and while attempts were made to
ensure its accuracy, readers should direct questions concerning their specific
situations to Nevada Disability Advocacy & Law Center (NDALC), legal aid
agencies, or a private attorney.
CONTACT NDALC IF YOU REQUIRE THIS DOCUMENT IN A DIFFERENT FORMAT
Adapted with permission from Disability Rights Oregon
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TABLE of CONTENTS
INTRODUCTION .....................................................................................................1
GENERAL GUIDELINES ........................................................................................2
AMERICANS WITH DISABILITIES ACT (ADA) .....................................................3
Where does the ADA apply?
What animals are allowed under the ADA?
What service must the animal provide?
NEVADA STATE STATUTES (NRS) ......................................................................4
Where do the Nevada Statutes apply?
What animals are allowed under the NRS?
What service must the animal provide?
PUBLIC ACCOMMODATIONS ..............................................................................5
What can I be asked?
Can I be charged?
How can I file a complaint?
PUBLIC PROGRAMS, SERVICES AND ACTIVITIES ...........................................7
What can I be asked?
Can I be charged?
How can I file a complaint?
PUBLIC TRANSPORTATION ................................................................................8
What can I be asked?
Can I be charged?
How can I file a complaint?
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TABLE of CONTENTS - continued
PRIVATE TRANSPORTATION ..............................................................................9
What can I be asked?
Can I be charged?
How can I file a complaint?
EMPLOYMENT .......................................................................................................10
What can I be asked?
How do I request a reasonable accommodation?
How can I file a complaint?
AIR CARRIER ACCESS ACT (ACCA) ...................................................................12
Where does it apply?
What can I be asked?
Can I be charged?
How can I file a complaint?
FAIR HOUSING ACT ..............................................................................................13
Where does it apply?
What animals are allowed under the law?
What service must the animal provide?
What can I be asked?
Can I be charged?
How do I request a reasonable accommodation?
How can I file a complaint?
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TABLE of CONTENTS - continued
APPENDICES .........................................................................................................15
Resources for Service Animals for Nevada Residents
Aviation Consumer Protection Division (ACPD)
Equal Employment Opportunity Commission (EEOC)
Federal Transit Administration (FTA), Office of Civil Rights (OCR)
Nevada Equal Rights Commission (NERC)
Nevada State Bar Lawyer Referral and Information Service (LRIS)
Silver State Fair Housing Council (SSFHC)
U.S. Department of Housing and Urban Development (HUD) - Nevada
United States Department of Justice (DOJ), Office of Civil Rights (OCR)
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Introduction
Many people with disabilities use a service animal in order to maintain independence in their
everyday life. Dogs, and in some instances miniature horses, can be trained to perform
many tasks to aid people with disabilities; such as providing stability and/or mobility
assistance, picking up and/or retrieving items, or preventing a child with a disability from
wandering away.
People who use service animals are afforded protection from discrimination under the
following laws:
Americans with Disabilities Act (ADA) - a civil rights law prohibiting discrimination
against individuals with disabilities in all areas of public life; including jobs, schools,
transportation, and all public and private places open to the general public. The
purpose of the law is to ensure that people with disabilities have the same rights and
opportunities as everyone else. The ADA has five (5) titles.
Air Carrier Access Act (ACAA) - prohibiting commercial airlines from discriminating
against passengers with disabilities.
Fair Housing Act (FHA) – prohibiting housing discrimination on the basis of race,
religious creed, color, national origin, disability, sexual orientation, gender identity or
expression, ancestry, familial status or sex.
Nevada State Statutes (NRS) – are passed by state legislature and signed into law by
the Nevada governor.
Helpful definitions for the purposes of this publication:
Disability: a physical, cognitive, or mental impairment which substantially limits one or
more major life activities.
Service animal: a dog, and/or a miniature horse, that is individually trained to do work,
or perform tasks for a person with a disability.
Companion animal: any animal that provides emotional support, comfort or
companionship.
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General Guidelines
The following guidelines are the same under the ADA, ACAA, FHA, and NRS:
Fees or pet deposits cannot be charged for service animals.
A service animal is not considered a pet. A person using a service animal cannot be
turned away because of a “no pet” rule or policy.
You must maintain control of your service animal at all times.
Your service animal must not pose a direct threat to the health or safety of other
people. The service animal must comply with state and local animal control laws.
Your service animal must stay quietly by your side at all times, unless preforming a
specific task for you. Service animals must be leashed, harnessed, or tethered unless
such a device interferes with the service animals’ work, or your disability prevents
using such a device. In those cases, you must control your service animal through
your voice, hand signals, or other effective means.
There is no formal certification process or paperwork recognized by the state or
federal government.
However, air carriers, employers, and housing providers may require specific
documentation; see specific sections of this booklet for more details.
Vests, tags, and other “working animal” accessories are not legally required or
recognized, but may make it easier for other people to identify a service animal.
A dog license and/or rabies tag are necessary if required by state or local law.
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Americans with Disability Act (ADA)
The Americans with Disabilities Act (ADA) prohibits discrimination against people with
disabilities in employment, transportation, public accommodation, communications, and
governmental activities.
Where does the ADA apply?
Places of public accommodation (Title III), which include: places of lodging; places
serving food or drink; places of entertainment; places of public gathering; sales or
rental establishments; service establishments; stations used for specified public
transportation; places of public display or collection; places of recreation; places of
education; social service center establishments; and places of exercise or recreation.
Public services, programs, and activities (Title II), which include: schools, and state
and local government offices
Public transportation (Title II)
Private transportation (Title III), such as Greyhound bus service
The workplace (Title I)
What animals are allowed under the ADA?
Under the ADA, service animals are defined as dogs. It also includes miniature horses under
the following conditions: Entities covered by the ADA must modify their policies to permit
miniature horses where reasonable. The regulations set out four assessment factors to assist
entities in determining whether miniature horses can be accommodated in their facility. The
assessment factors are (1) whether the miniature horse is housebroken; (2) whether the
miniature horse is under the owner’s control; (3) whether the facility can accommodate the
miniature horse’s type, size, and weight; and (4) whether the miniature horse’s presence will
not compromise legitimate safety requirements necessary for safe operation of the facility.
What service must the animal provide?
Service animals must be individually trained to do work, or perform tasks for people with
disabilities. The work or task an animal has been trained to provide must be directly related
to the person’s disability.
There is a large range of tasks a service animal may be trained to perform e.g., guiding
people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and
protecting a person with a seizure disorder, reminding a person to take medications, or
guiding a person with a mental illness out of a room during an anxiety attack.
Note: Companion animals do not qualify as service animals under Titles II or Title III of the ADA, but
may be approved as a reasonable accommodation under Title I.
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Nevada State Statutes (NRS)
Where do the Nevada statutes apply?
Places of public accommodation (NRS 651.050)
Public services, programs, and activities (NRS 651.050)
State government services, programs, and activities (NRS 651.050)
Public transportation (NRS 704.145)
Private transportation (NRS 704.145)
What animals are allowed under the NRS?
The NRS defines service animals as dogs and miniature horses that have been trained to do
work, or perform tasks for the benefit of a person with a disability. (NRS 426.097)
What service must the animal provide?
The service animal must be individually trained to do work or perform tasks specifically for the
person with the disability.
Places of business or service providers cannot:
Ask about the nature or extent of the disability;
Require documentation proving that the dog/miniature horse is a service animal or
trainee; or
Charge a fee or admission charge for a service animal
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Public Accommodations
Nevada State Statutes (NRS 651.075) and Title III of the ADA require reasonable
accommodation in places of public accommodation. (42 U.S.C. 12182)
Public entities must modify their policies to allow the use of service animals by individuals
with disabilities, unless they can demonstrate that it would result in a fundamental alteration
to their program and/or services.
Note: A "fundamental alteration" is a change that is so significant that it alters the essential nature of
the goods, services, facilities, privileges, advantages, or accommodations offered.
A service animal, for example, may accompany you to restaurants, hotels, theaters, stores,
auditoriums, museums, parks, schools, recreational facilities, doctors’ or lawyers’ offices,
hospitals, and most other places the public can access. You cannot be isolated from other
customers/patrons because of your service animal.
Service animals must be allowed in all areas where members of the public are allowed to go;
such as restaurants. At a hospital, this includes the emergency room, in and outpatient
rooms, clinics, and all other facilities, except those that require a protected environment, such
as operating rooms, holding and recovery areas, intensive care, and other sterile
environments.
What can I be asked?
Staff members can ask if your animal is a service animal, and what tasks it has been trained
to perform. They cannot ask to see your animal perform the task. Under the ADA and
Nevada statutes, they cannot ask what your disability is, or ask you for documentation.
Can I be charged?
A public entity may not charge a fee as a condition of allowing the service animal to
accompany you, even if other people accompanied by pets are required to pay a fee.
However, if a public entity ordinarily charges people for damage caused by an animal, a
person with a disability can be charged for damage caused by their service animal.
How can I file a complaint?
If you feel you (or another person) have been discriminated against by an entity covered by
Title III of the ADA, send a letter to the Department of Justice, at the address below, including
the following information:
Your full name, address, and telephone number, and the name of the party
discriminated against;
The name of the business, organization, or institution you believe has discriminated;
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A description of the act or acts of discrimination, the date or dates of the discriminatory
acts, and the name or names of the individuals who you believe discriminated; and
Other information you believe necessary to support your complaint. Please send
copies of relevant documents. Do not send original documents. (Retain them.)
Sign and send the letter to the address below:
U.S. Department of Justice
950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights Section - 1425 NYAVE
Washington, D.C. 20530
You may also file a complaint with the Nevada Equal Rights Commission (NERC). Any
person who believes they have been denied full and equal enjoyment of the goods, services,
facilities, privileges, advantages and accommodations of any place of public accommodation
because of discrimination or segregation based on race, color, religion, national origin,
disability, sexual orientation, sex or gender identity or expression, may file a complaint to that
effect with the NERC. (NRS 651.110)
(See Appendices for contact information)
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Public Programs, Services and Activities
Under Title II of the ADA and NRS 651.050, public programs operated by state or local
governments, including schools, government buildings, public parks and recreation centers,
may not exclude people with disabilities from receiving the benefits of, or participating in any
programs or benefits offered. The entity must allow reasonable accommodation; including
permitting a person to be accompanied by a service animal.
Under federal law, all programs, services and activities of state and local government were to
be made accessible by January 26, 1992. There are similar protections governing programs
that receive federal money under Section 504 of the Rehabilitation Act.
What can I be asked?
Staff members can ask if your animal is a service animal and what tasks it has been trained
to perform. They cannot ask to see your animal perform the task. Under the ADA and
Nevada statutes, they cannot ask what your disability is, or ask you for documentation.
Can I be charged?
A public program may not charge a fee for you bringing your service animal, even if other
people accompanied by pets are required to pay a fee. However, a person with a disability
can be charged for damage caused by their service animal.
How can I file a complaint?
If you feel you (or another person) have been discriminated against by an entity covered by
Title II of the ADA, you may file a “Title II of the Americans with Disabilities Act Section 504 of
the Rehabilitation Act of 1973 Discrimination Complaint Form” with the U.S. Department of
Justice, Civil Rights Division – Disability Rights Section.
You may also file a complaint with the Nevada Equal Rights Commission (NERC). Any
person who believes they have been denied full and equal enjoyment of the goods, services,
facilities, privileges, advantages and accommodations of any place of public accommodation
because of discrimination or segregation based on race, color, religion, national origin,
disability, sexual orientation, sex or gender identity or expression, may file a complaint to that
effect with the NERC. (NRS 651.110)
(See appendices for contact information)
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Public Transportation
Title II of the ADA and NRS 704.145 prevent discrimination against people with disabilities
using public transportation; including refusing to allow a service animal to accompany a
person with a disability. Public transportation means transportation by bus or rail, or by any
other conveyance, including dispatched vehicles such as vans and cabs (but excluding air
travel and public school transportation, which are separately regulated). The statutory
provisions are expressly limited to “public entities.” (42 U.S.C. 1214 1, et seq.)
The transportation must be readily accessible to, and useable by individuals with disabilities.
Discrimination is defined to include denial of the opportunity to use the transit system if you
are capable of doing so. (49 C.F.R. Section 37.5(b))
What can I be asked?
Staff members can ask if your animal is a service animal and what tasks it has been trained
to perform. They cannot ask to see your animal perform the task. Under the ADA and
Nevada statutes, they cannot ask what your disability is, or ask you for documentation.
Can I be charged?
A public transportation entity may not charge a fee as a condition of allowing the service
animal to accompany you. However, a person with a disability can be charged for damage
caused by their service animal.
How can I file a complaint?
You can file a grievance or complaint directly with the transportation agency. You may also
file an administrative complaint within 180 days with the Federal Transit Administration or the
Department of Justice.
(See Appendices for contact information)
You may also file a private lawsuit seeking injunctive relief and/or damages.
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Private Transportation
Title III of the ADA and NRS 704.145 prohibit discrimination on the basis of disability by
private entities engaged in the business of transporting people, and whose operations are
affected by commerce. (42 U.S.C. 12184) This includes private taxicab companies and bus
services. The regulations require that these carriers allow disabled persons full access of
their services, and includes the obligation to make reasonable accommodations to rules and
policies. (49 C.F.R. Section 37.5(f)) Therefore, you must be permitted to bring a service
animal with you when using private forms of transportation.
What can I be asked?
Staff members can ask if your animal is a service animal and what tasks it has been trained
to perform. They cannot ask to see your service animal perform the task. Under the ADA
and Nevada statutes, they cannot ask what your disability is, or ask you for documentation.
Can I be charged?
A private transportation entity may not charge a fee as a condition of allowing the service
animal to accompany you. However, a person with a disability can be charged for damage
caused by their service animal.
How can I file a complaint?
You can file a grievance or complaint directly with the transportation agency. A complaint
may be filed with the Nevada Equal Rights Commission (NERC) (NRS 651.110), the Federal
Transit Administration (FTA),or the Department of Justice (DOJ).
(See Appendices for contact information)
You may also file a private lawsuit seeking injunctive relief and/or damages.
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Employment
Title I of the ADA prohibits discrimination against disabled people in employment, and
requires reasonable accommodation at the employee’s request. (42 U.S.C. 12111)
Allowing a person to bring their service animal into the workplace is a form of reasonable
accommodation. As with any accommodation request, the employer must consider allowing
the use of a service animal at work unless doing so poses an undue hardship, or could
disrupt the workplace.
Note: An employee may also request that an employer allow a companion animal in the workplace as an
accommodation.
What can I be asked?
An employer may require documentation that the service animal is fully trained and is needed
to address the functional limitations resulting from your disability, and that the service animal
is capable of functioning within the work environment. The documentation does not need to
be from a medical professional.
How to request a reasonable accommodation?
The best way to ask for an accommodation is to write a letter explaining you have a disability
that impacts your ability to do your job, and proposing the accommodation that would enable
you to perform the essential functions of your job (i.e. your service or companion animal).
You should attach a letter from your doctor or other medical professional confirming your
disability and why you need the accommodation.
Although there are no specific words that have to be used in your request, using the term
“reasonable accommodation” may help. A verbal request may be sufficient, but it is strongly
recommended that you request a reasonable accommodation in writing. You do not need to
complete any special forms although many employers have already created an internal form
and process for employees to use.
How can I file a complaint?
In order to bring a charge of discrimination against an employer, the employee must first
make a request for the reasonable accommodation, provide documentation of the need for
the service animal, and receive a denial.
To get the protection under the ADA, you must file an administrative complaint within 300
days of the discriminatory conduct, and it must be filed with the Nevada Equal Rights
Commission (NERC) and/or the Equal Employment Opportunity Commission (EEOC) prior to
filing a federal lawsuit. Failure to file a timely complaint with either the EEOC or the NERC
will prohibit you from pursuing a lawsuit.
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You may also contact the Nevada Bar - Lawyer Referral and Information Service (LRIS) for
referral information to a private attorney.
(See Appendices for contact information)
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Air Carrier Access Act
The Air Carrier Access Act (ACAA) (49 U.S.C. 41705) prohibits discrimination by U.S. and
foreign air carriers on the basis of physical, cognitive, or mental health disability. The ACAA’s
implementing regulations make it clear that air carriers shall permit dogs, and other service
animals, used by people with disabilities to accompany them on a flight. (14 C.F.R. Section
382.55 (a))
Service animals include dogs and other animals that generally perform identifiable tasks or
functions for an individual with a disability. Air carriers must accept any emotional support or
psychiatric service animal in the aircraft cabin consistent with applicable safety and animal
health requirements.
Where does it apply?
The ACAA applies when you are receiving services from a private commercial air carrier.
This includes boarding, deplaning, and making connections. Note: The airport terminal is
governed under the ADA.
What can I be asked?
It is reasonable for airline employees to request appropriate documentation of your disability
and the medical and/or therapeutic necessity of traveling with your animal.
Can I be charged?
An air carrier may not charge a fee as a condition of allowing the service/emotional
support/psychiatric animal to accompany you. However, a person with a disability can be
charged for damage caused by their service animal.
How can I file a complaint?
“Real-time” issues can be addressed through the U.S. Department of Transportation (DOT)
hotline for travelers with disabilities at 800-778-4838 (voice) or 800-455-9880 (TTY).
You can file a complaint with the individual airline carrier, which must designate “complaints
resolution officials” to respond to passengers’ written complaints. You may also file a
complaint with the Department of Transportation’s (DOT) Aviation Consumer Protection
Division.
(See Appendices for contact information)
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Fair Housing Act
The federal Fair Housing Act (42 U.S.C. § § 3601-19) and NRS 118.100 prohibits
discrimination in housing practices on the basis of race, religious creed, color, national origin,
disability, sexual orientation, gender identity or expression, ancestry, familial status or sex.
Protection under fair housing law does not require that a service dog meet certain criteria, or
require certification, or any kind of special equipment, identification or tags.
Public housing authorities must accommodate service dogs under Title II of the ADA. Under
Title II, a publicly funded program must make its programs and facilities accessible to
persons with disabilities.
There is no limit to the number of service animals a person with a disability may have.
Housing providers are entitled to impose limitations with regard to requests for multiple
service animals based on what is necessary for you to have full use and enjoyment of your
unit. A housing provider has to consider each request for a service animal on a case-by-case
basis, just like any other reasonable accommodation request.
Under NRS 118.105, a landlord may not refuse to rent a dwelling to a person with a disability
solely because an animal will be residing with the prospective tenant in the dwelling if the
animal assists, supports, or provides service(s) to the person with a disability.
Where does it apply?
Any type of residential dwelling, including but not limited to:
Privately owned rental units
Dwellings governed by homeowners or condominium associations
Shelters and other temporary housing
Public housing
Retirement centers and nursing facilities
Group homes
Mobile homes and trailer parks
What animals are allowed under the law?
The Fair Housing Act permits both service animals and companion animals; including cats
and other animals.
What service must the animal provide?
The animal must serve a function directly related to your disability. The animal must be
necessary to allow you to use and enjoy the housing. You must request your service or
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companion animal as a reasonable accommodation of your disability, which enables you to
fully enjoy the benefits of the housing.
Companion animals can provide emotional support to individuals with mental health
disabilities. This can include alleviating anxiety, depression, stress and other symptoms of
mental illness that interfere with your ability to live independently. It is necessary to
demonstrate a relationship between your ability to function and companionship of the animal.
What can I be asked?
A landlord can ask if your service and/or companion animal is necessary for you to use and
enjoy the housing unit. Housing providers can ask you to provide documentation from a
professional, stating you have a disability resulting in one or more functional limitations.
A landlord cannot ask about the nature or extent of your disability, or require you to release
your medical records.
Can I be charged?
A service and/or companion animal is not a pet, and therefore is not subject to a housing
provider’s pet rules. For example, size or weight restrictions in the pet rules do not apply to
service animals. Housing providers are prohibited from charging a person with a disability a
pet deposit or fee in order to keep a service animal.
If the animal causes damage to your unit beyond regular wear and tear, you will have to
cover the damage out of the standard security deposit charged to everyone.
How do I request a reasonable accommodation?
The best way to ask for an accommodation is to write a letter explaining you need a
reasonable accommodation to use and enjoy your unit. If you live in housing operated by a
government Housing Authority, they may already have a reasonable accommodation form in
place for your use.
How can I file a complaint?
You may file a complaint with the Nevada Equal Rights Commission (NERC) (NRS 118.110).
You must file the administrative complaint within 300 days of the discriminatory conduct.
You can also file a complaint with the United States Department of Housing and Urban
Development (HUD).
(See Appendices for contact information)
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Appendices
Resources for Service Animals for Nevada Residents
Disclaimer of Endorsement:
The following organizations are intended to be a general reference and do not constitute or imply any
endorsement, recommendation, or favoring by the Nevada Disability Advocacy and Law Center.
Northern Nevada
Southern Nevada
Dog Training by PJ
5303 Louie Lane #19
Reno, NV 89511
Voice: 775-828-0748
E-mail: [email protected]
Website: www.dogtrainingbypj.com
Smarty Paws – 2 locations
4161 N. Rancho Drive #120
Las Vegas, NV 89130
Or
4544 W Russell Road
Las Vegas, NV 89118
Voice: 702-396-8501
Website: www.smartypaws.com
Canine Companions for Independence®
NW Regional Campus (covers – Northern
Nevada, Oregon, Washington, Idaho, Montana, Alaska
and Wyoming)
2965 Dutton Avenue
Santa Rosa, CA 95407
Voice: 800-572-2275
Website: www.cci.org/northwest
Canine Companions for Independence®
SW Regional Campus (covers – Southern
Nevada, Arizona, Utah, Colorado, New Mexico,
Oklahoma, Arkansas, Southern California and Hawaii)
124 Rancho del Oro Drive
Oceanside, CA 92057
Voice: 800-572-2275
Website: www.cci.org/southwest
Check the websites for general information, class descriptions and schedules.
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Aviation Consumer Protection Division (ACPD)
You may file a complaint with the ACPD if you experienced discrimination in air travel.
1200 New Jersey Ave, SE
Washington DC 20590
Voice: 202-366-2220
Toll Free: 866-835-5322
TTY: 202-366-0511
Website: http://dot.gov/airconsumer
Complaint form: https://www.transportation.gov/airconsumer/file-consumer-complaint
Equal Employment Opportunity Commission (EEOC)
You may file a complaint with the EEOC if you believe you experienced discrimination in
employment.
333 Las Vegas Blvd South, Suite 8112, Las Vegas, NV 89101
Voice: 800-669-4000 / TTY: 800-669-6820 / Fax: 702-388-5094
ASL Video: 844-234-5122
Website: https://www.eeoc.gov/field/lasvegas/
Complaint process: https://www.eeoc.gov/employees/howtofile.cfm
Federal Transit Administration (FTA), Office of Civil Rights (OCR)
You may file a complaint with the FTA if you believe you experienced discrimination in public
transportation.
East Building – 5th Floor, TCR
1200 New Jersey Ave., SE
Washington DC 20590
Voice: 888-446-4511
Website: http://www.fta.dot.gov
Complaint form:
https://www.transit.dot.gov/sites/fta.dot.gov/files/docs/Consolidated_Civil_Rights_Complaint_Form.pdf
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Nevada Equal Rights Commission (NERC)
NERC works with the federal Equal Employment Opportunity Commission (EEOC) to
investigate and bring suit for complaints of discrimination in the workplace. NERC also has
jurisdiction in Nevada to investigate allegations of discrimination in housing and places of
public accommodations.
Northern Nevada Office
1325 Corporate Blvd.
Room 115
Reno, NV 89502
Voice: 775-823-6690
Fax: 775-688-1292
Southern Nevada Office
1820 East Sahara Avenue, Ste 314
Las Vegas, NV 89104
Voice: 702-486-7161
Fax: 702-486-7054
Relay Nevada 711
Toll Free: 800-326-6868
Website: http://detr.state.nv.us/nerc.htm
Nevada State Bar Lawyer Referral and Information Service (LRIS)
If you want to file a lawsuit, the LRIS can provide referrals to attorneys who specialize in the
appropriate area of law.
3100 W. Charleston Blvd. Suite 100
Las Vegas, NV 89102
Voice: 702-382-0504
Nevada Relay: 711
Toll Free: 800-789-5747
Website: https://www.nvbar.org/lawyerreferral/lawyer-referral-information-service/
Silver State Fair Housing Council (SSFHC)
You may contact the Silver State Fair Housing Council for fair housing questions and
advocacy.
Northern Nevada Office:
110 W. Arroyo Street, Suite A,
Reno, NV 89509
P.O. Box 3935, Reno, NV 89505
Voice: 775-324-0990
Fax: 775-324-7507
Southern Nevada Office:
2820 S. Jones Blvd, Unit 4,
Las Vegas, NV 89146
P.O. Box 30936, Las Vegas, NV 89173
Voice: 702-749-3288
Fax: 702-749-3299
Relay Nevada 711
Toll Free: 888-585-8634
Email: fairhousin[email protected]
Website: http://silverstatefairhousing.org
U.S. Department of Housing and Urban Development (HUD) – Nevada
You may file a civil rights complaint with HUD if you have experienced discrimination in
housing.
Northern Nevada Office
745 West Moana Lane, Suite 360
Reno, NV 89509-4932
Voice: 775-824-3700
Fax: 775-784-4978
Southern Nevada Office
302 East Carson Street, 4th Floor
Las Vegas, NV 89101-5911
Voice: 702-366-2100
Fax: 702-388-6244
TTY: 800-877-8339 or dial 7-1-1 (Not available in all areas.)
Toll Free: 800-955-2232
Website: http://portal.hud.gov/hudportal/HUD?src=/states/nevada/offices
Online complaint form:
http://portal.hud.gov/hudportal/HUD?src=/program_offices/fair_housing_equal_opp/onl
ine-complaint
United States - Department of Justice (DOJ), Office of Civil Rights (OCR)
You may file an ADA complaint alleging disability discrimination against a State or local
government or a public accommodation (including, for example, a restaurant, doctor's office,
retail store, hotel, etc.) online, by mail, or fax.
To file an ADA complaint by mail:
US Department of Justice
950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights Section – 1425 NYAV
Washington, D.C. 20530
Voice: 800-514-03301
TTY: 800-514-0383
To file an ADA complaint by fax: 202-307-1197
To file an ADA complaint online: https://www.ada.gov/complaint/
Website: https://www.ada.gov/filing_complaint.htm
