POWERFORCE® HELIX TURBO REWIND

POWERFORCE

HELIX TURBO

REWIND

Vacuum

___________

USER GUIDE

2261 SERIES

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IMPORTANT SAFETY INSTRUCTIONS

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK,

OR INJURY:

» This appliance can be used by children

aged from 8 years and above and persons

with reduced physical, sensory or mental

capabilities or lack of experience and

knowledge if they have been given

supervision or instruction concerning

use of the appliance in a safe way and

understand the hazards involved. Cleaning

and user maintenance shall not be made

by children without supervision.

» Children should be supervised to ensure

that they do not play with the appliance.

» Keep hair, loose clothing, fingers, and

all parts of body away from openings

and moving parts of the appliance and its

accessories.

» Unplug from electrical socket when

not in use, before cleaning, maintaining

or servicing the appliance, and if your

appliance has an accessory tool with

a moving brush, before connecting or

disconnecting the tool.

» If the supply cable is damaged, it must

be replaced by the manufacturer, its

service agent, or similarly qualified

person in order to avoid a hazard.

» Do not run appliance over cable.

» Do not leave appliance when plugged in.

» Do not use with damaged cable or plug.

» Do not pull or carry by cable, use cable as a handle,

close door on cable, or pull cable around sharp edges

or corners.

» Keep cable away from heated surfaces.

» To unplug, grasp the plug, not the cable.

» Do not handle plug or appliance with wet hands.

» Turn off all controls before unplugging.

» Hold plug when rewinding onto cord reel. Do not allow

plug to whip when rewinding.

» Plastic film can be dangerous. To avoid danger of

suffocation, keep away from children.

» Use only as described in this user guide.

» Use only manufacturer’s recommended attachments.

» Do not immerse in water or liquid.

» If appliance is not working as it should, has been dropped,

damaged, left outdoors, or dropped into water; do not

attempt to operate it and have it repaired at an authorized

service center.

» Do not put any object into openings.

» Do not use with any opening blocked; keep free of

dust, lint, hair, and anything that may reduce air flow.

» Use extra care when cleaning on stairs.

» Do not use to pick up flammable or combustible

liquids, such as petroleum, or use in areas where they may

be present.

» Do not pick up toxic material (chlorine bleach,

ammonia, drain cleaner, etc.)

» Do not use appliance in an enclosed space filled with

vapours given off by oil base paint, paint thinner, some

mothproofing substances, flammable dust, or other explo-

sive or toxic vapours.

» Do not pick up hard or sharp objects such as glass, nails,

screws, coins, etc.

» Keep appliance on a level surface.

» Do not pick up anything that is burning or smoking, such as

cigarettes, matches, or hot ashes.

» If your appliance has a motorized brushroll, do not leave

machine running in the same spot without the handle fully

upright.

» Do not use outdoors or on wet surfaces.

SAVE THESE INSTRUCTIONS

FOR OPERATION ON A 220-240 VOLT A.C. 50-60 HZ POWER SUPPLY ONLY.

This model is for household use only.

READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.

Unplug from outlet when not in use and before conducting maintenance. When using an electrical

appliance, basic precautions should be observed, including the following:

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TurboBrush®

Tool

User

Guide

Hose

Pet Hair

Eraser® Tool

What’s in the Box?

Base

Unit

Upper

Handle

Extension

Wand

2 Screws

Thanks for buying a BISSELL vacuum!

We love to clean and we’re excited to share one of our innovative products

with you. We want to make sure your vacuum works as well in one year

as it does today, so this guide has tips on using (page 6-7), maintaining

(pages 7-10), and if there is a problem, troubleshooting (page 10).

Safety Instructions...........2

Product View ................4

Assembly ...................5

Operations ................6-7

Maintenance & Care ......8-10

Troubleshooting .............11

Warranty ...................12

Service .....................12

Pre-Motor

Filter

(optional)

Wand

Base

Crevice Tool

(stored inside

Extension Wand)

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Product View

1 Upper Handle

2 TurboBrush® Tool

3 Tank Release Button

4 Carry Handle

5 Washable Pre-Motor Filter

6 Dirt Container

7 Dirt Container Empty Button

8 Washable Post-Motor Filter

9 Automatic Cord Rewind Button

10 Cord Hook

11 Hose Clip

12 Crevice Tool (stored inside Extension Wand)

13 Extension Wand

14 Wand Base

15 Power Cord

16 Hose Wand

17 Power Switch Pedal

18 Handle Recline Pedal

19 Foot Hose

20 Product Rating Label & Serial Number

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Assembly

WARNING

Do not plug in your vacuum until you are familiar with all instructions and operating

procedures.

Place the upper

handle onto the

base and push

it down. Then

attach the handle

with the 2 screws

that are taped to

the handle in a

plastic bag.

Next, insert the wand

base and turn it to the

left to lock it into place.

Put your accessory tools on the

vacuum and you’re ready to go!

NOTE: The crevice tool can be found inside the extension wand. You can remove

it to use it and put it back to store it neatly out of your way when you’re ﬁnished.

TurboBrush®

Tool

Remove filter in unit and

replace. Return dirt tank

back onto vacuum.

Open the dirt

container lid

by lifting the

release latch

on the front.

Next, insert the end of

the hose into the back of

the vacuum and twist to

lock it into place.

Now wrap the

hose through

the hose clip

and connect

the hose wand

to the foot

hose down at

the bottom of

the vacuum.

To replace the filter,

press the tank release

button and pull handle

to lift dirt container

away from vacuum.

Extension Wand

(with Crevice Tool inside)

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Using Your Cleaner

Press the recline pedal to lean your vacuum

back for cleaning. To get even lower, press

the recline pedal a second time. When

you’re finished, lean it all the way back up

to lock it into the upright position.

NOTE: Some frieze and berber carpets have long delicate ﬁbers or threads that

may be damaged by rotating brush. Repeated strokes in the same area may

enhance this condition.

WARNING

Before using your vacuum, make sure that the dirt container is

in locked position and that all ﬁlters, both pre and post-ﬁlters are in place.

DO NOT operate your vacuum without these ﬁlters.

WARNING

The rotating ﬂoor brush continues to rotate while tools are in

use. To reduce the risk of injury from moving parts, always move the cleaner with the carry

handle at the front of the unit. To prevent carpet damage, do not lean on the vacuum or

let the powerfoot tilt forward. Always place the cleaner on the ﬂoor with the handle in the

upright position when using tools. Never place your ﬁngers under the cleaner when it is

running. Never place the powerfoot on furniture or uneven surfaces. Do not place vacuum

cleaner close enough to objects to pull them into rotating brush.

Automatic Cord Rewind

When you finish using your vacuum,

unplug it from the outlet. Hold onto

the plug and press the automatic cord

rewind button until it’s fully retracted.

If the cord doesn’t fully retract on the

first try, pull a little bit of cord out and

press the rewind button again.

To plug your vacuum in, gently pull the

cord out of the automatic cord rewind

and stop at the yellow mark on the

cord. Do not pull past the red mark.

Once you have the desired amount of

cord, plug it into the outlet.

Press the red power switch with

your foot to turn on the unit. Press it

again to turn your vacuum off when

you’ve finished cleaning.

NOTICE

The ﬂoor brush will continue to rotate while you use your vacuum for above ﬂoor cleaning.

To prevent carpet damage, do not lean on the vacuum or let the powerfoot tilt forward.

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Using the Height Adjustment

You can easily raise or lower your vacuum to

adjust to different flooring types. Simply turn

the knob towards the desired flooring type. If

your vacuum becomes too difficult to push,

just move to a higher setting.

Using the Specialized Tools

Your new PowerForce Helix vacuum not

only does a great job on your floors,

it also comes with a complete set of

accessory tools to make your above

floor cleaning jobs easier. Just put your

vacuum in the upright position, pick

the accessory tool that best fits your

needs and attach it to the end of your

hose. You’re ready to clean base boards,

curtains, upholstery and much more.

Pet Hair Eraser®

Tool

Extension Wand TurboBrush® Tool

Crevice Tool

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WARNING

To reduce the risk of electrical shock, turn power switch o and disconnect polarized plug

from electrical outlet before performing maintenance or troubleshooting checks.

WARNING

Do not operate the vacuum with damp or wet ﬁlters, without ﬁlters in place or with the dirt

container missing. Allow components to dry before reassembling the Dirt Container.

Cleaning the Pre-Motor Filter

Emptying the Dirt Container

Press the tank release

button and pull handle

to lift dirt container

away from vacuum.

Press the

tank release

button and

pull handle

to lift dirt

container

away from

vacuum.

Holding dirt con-

tainer over a trash

bin, press release

button on back to

open tank bottom

and dump the

debris.

Snap bottom

back into place

when empty.

Remove the pre-

motor filter by

pulling it from the

tank lid. Clean

it with warm

water. Allow to

completely dry

before returning it

back into the dirt

container lid.

Open the dirt

container lid

by lifting the

release latch

on the front.

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With dirt container removed,

press filter cover release button

to access post-motor filter.

Cleaning the Post-Motor Filter

Clean all filters with

mild detergent, rinse,

and squeeze all excess

water. Allow filters to

dry completely before

reinserting.

Cleaning the Separator

Remove the separator

by twisting to the left

(counterclockwise), then

pull it out through the

bottom of the tank. Rinse

and dry all sections of dirt

container with paper towel.

Press the tank

release button

and pull handle

to lift dirt

container away

from vacuum.

Maintaining the TurboBrush® Tool

If paddle wheel gets

dislodged, align the two

clips on each side and

pop into place.

Twist gray collar counter-

clockwise, until slot

appears then separate

faceplate. Carefully

remove brush, replace

belt and brush if needed.

The faceplate will not

close properly if all

parts are not aligned

correctly.

Align

Slot

Paddle Wheel

Roller

Belt

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Clearing a Clog

Remove the hose

from the back of the

vacuum by twisting

it to the left. Remove

any debris that may

have gotten clogged.

Check the foot hose on

the back of your vacuum

down towards the bottom.

If necessary, remove the

screw from the foot hose

and check for clogs.

Check the air passageway on

the bottom of your vacuum.

Remove the bottom cover and

the brush. Remove any debris.

Replace the Brush & Belt

Unplug vacuum, turn

over and unscrew 6

Philips head screws to

remove bottom cover.

Lift roller straight out.

Inspect belt, replace if

it appears damaged.

If the belt is not broken, remove

roller from inside of looped

belt. Inspect brush roll by

placing it on its end and spin.

The brush roll should spin freely,

multiple times by one flick. If it

doesn’t, replace brush roll.

Replace the brush roll and belt

by looping the belt over the

motor shaft and the brush roll.

Line up the end caps and pull

the brush forward into place.

This will stretch the belt.

Once the brush roll is installed,

place the bottom cover back on

and replace the screws.

End Cap

Belt

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Problem Possible causes Remedies

Vacuum

cleaner

won’t run

Power cord not plugged in Check electrical plug

Blown fuse/tripped breaker Check/replace fuse or reset breaker

Vacuum

cleaner won’t

pick up dirt

Dirt container is full Empty dirt container

Filter dirty Check, remove debris or clean

Hose not secure Check to be sure hose is snapped into place at

both ends

Dirt container not in place Make sure dirt container is completely inserted

and snapped into place.

Vacuum path clogged Visually check air passageway, hose inlet, and

hose for anything that might be obstructing the

vacuum path. Carefully remove blockage.

Rotating power brush drive

belt broken

Replace drive belt

Drive belt stretched Check drive belt area and remove obstructions.

Replace drive belt if necessary

Floor brush bristles worn Replace floor brush

Floor brush jammed Remove floor brush and clean debris from brush

and ends. Check drive belt for any damage

Cord will not

retract

Power cord is knotted or

twisted

Follow instructions on page 6

Troubleshooting

WARNING

To reduce the risk of electric shock, turn power switch o and disconnect plug from

electrical outlet before performing maintenance or troubleshooting checks.

Grand Rapids, Michigan

Part Number 161-3808 04/18

Visit our website at: www.BISSELL.com.au

Visit the BISSELL website: www.BISSELL.com.au

When contacting BISSELL, have model number of cleaner available.

Please record your Model Number: _____________ Please record your Purchase Date: _____________

NOTE: Please keep your original sales receipt. It provides proof of the date

of purchase in the event of a Guarantee claim. See Guarantee for details.

Csumer Guare

This Guarantee only applies outside of the USA and Canada. It is

provided by BISSELL International Trading Company BV (“BISSELL”).

This Guarantee is provided by BISSELL. It gives you specific rights.

It is offered as an additional benefit to your rights under law. You

also have other rights under law which may vary from country

to country. You can find out about your legal rights and remedies

by contacting your local consumer advice service. Nothing in this

Guarantee will replace or lessen any of your legal rights or remedies.

If you need additional instruction regarding this Guarantee or have

questions regarding what it may cover, please contact BISSELL

Consumer Care or contact your local distributor.

This Guarantee is given to the original purchaser of the product from

new and is not transferable. You must be able to evidence the date

of purchase in order to claim under this Guarantee.

Limited 2 Year Guarantee

(from the date of purchase by

original purchaser)

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below,

BISSELL will repair or replace (with new, refurbished, lightly used,

or remanufactured components or products), at BISSELL’s option,

free of charge, any defective or malfunctioning part or product.

BISSELL recommends that the original packaging and evidence

of the date of purchase be kept for the duration of the Guarantee

period in case the need arises within the period to claim on the

Guarantee. Keeping the original packaging will assist with any

necessary re-packaging and transportation but is not a condition of

the Guarantee.

If your product is replaced by BISSELL under this Guarantee, the new

item will benefit from the remainder of the term of this Guarantee

(calculated from the date of the original purchase). The period of

this Guarantee shall not be extended whether or not your product

is repaired or replaced.

*EXCEPTIONS AND EXCLUSIONS FROM

THE TERMS OF THE GUARANTEE

This Guarantee applies to products used for personal domestic use and

not commercial or hire purposes. Consumable components such as

filters, belts and mop pads, which must be replaced or serviced by the

user from time to time, are not covered by this Guarantee.

This Guarantee does not apply to any defect arising from fair wear

and tear. Damage or malfunction caused by the user or any third

party whether as a result of accident, negligence, abuse, neglect, or

any other use not in accordance with the User Guide is not covered

by this Guarantee.

An unauthorised repair (or attempted repair) may void this Guarantee

whether or not damage has been caused by that repair/attempt.

Removing or tampering with the Product Rating Label on the

product or rendering it illegible will void this Guarantee.

SAVE AS SET OUT BELOW BISSELL AND ITS DISTRIBUTORS ARE NOT

LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT FORESEEABLE

OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY

NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT INCLUDING

WITHOUT LIMITATION LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS

INTERRUPTION, LOSS OF OPPORTUNITY, DISTRESS, INCONVENIENCE OR

DISAPPOINTMENT. SAVE AS SET OUT BELOW BISSELL’S LIABILITY WILL

NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

BISSELL DOES NOT EXCLUDE OR LIMIT IN ANY WAY ITS LIABILITY FOR

(A) DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE

NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS; (B)

FRAUD OR FRAUDULENT MISREPRESENTATION; (C) OR FOR ANY OTHER

MATTER WHICH CANNOT BE EXCLUDED OR LIMITED UNDER LAW.

Csumer Care

If your BISSELL product should

require service or to claim under our

limited guarantee, please contact us

as follows:

Website and Email:

www.bissell.com.au

www.bissell.co.nz

Telephone:

Australia: 1300-247-735

New Zealand: 0800-247-735

Write:

BISSELL AUSTRALIA PTY LIMITED

42 Rocco Dr.

Scoresby 3179

Victoria

Australia

Replacement parts and accessories are

available for purchase. To purchase visit