C OMMER CIAL BANKING
CHASE COMMERCIAL ONLINE
SM
| STATEMENTS AND IM AGES | VIEW ST ATEMENTS
With Chase Commercial Online, you can quickly and easily view statements, check images and deposit
slip images online.
1
Step
1
From the My Accounts page, choose the
account for which you want to view a
statement and click the “Statements” link.
Note: an exclamation point icon will appear
next to the “Statements” link when a new
statement is available.
SEE STATEMENTS
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CHASE COMMERCIAL ONLINE | STATEMENTS AND IMAGES | VIEW STATEMENTS
Step
2A
If you want to view statements from the
current year, simply click “view” next to
the statement you want to see. If you
want to see a statement from a previous
year, click your desired year and then
“view” next to the statement you want
to see.
Your statement will appear in a new
window. You may click the “Print” button
to print a copy for your records.
VIEW STATEMENT
Step
2B
For account analysis statements, scroll
down to the “Analysis Statements”
section and use the same process as
outlined above to locate the statement
you want to see.
ANALYSIS STATEMENTS
Your statement will appear in a new
window. You may click the “Print” button
to print a copy for your records.
Note: You may also access statements
through the “See account statements” link on
Customer Center.
2
C OMMER CIAL BANKING
CHASE COMMERCIAL ONLINE | STATEMENTS AND IMAGES | ORDER A STATEMENT COPY ONLINE
You can order statement copies online and will receive the copies in the mail within 10 business days.
Step
1
If you would prefer to have paper copies
of statements mailed to your address on
le, you may make a request from the
Statements page.
2
To begin your request, click the “order a
statement copy online” link.
ORDER A STATEMENT COPY ONLINE
Step
2
Select the account number for which
you would like to receive statements,
and then select whether you would like
to receive a single statement or multiple
statements.
For a single statement, select the month
and year of the statement you would like
to receive.
For multiple statements, select a date
range by entering the month and year of
the rst statement you want to receive
on the “From” line, and then entering the
month and year of the last statement you
want to receive on the “To” line.
Click “Next” to verify that the information
you’ve entered is correct.
3
CHASE COMMERCIAL ONLINE | STATEMENTS AND IMAGES | ORDER A STATEMENT COPY ONLINE
Step
3
You will receive a message conrming
that we have received your request. You
should receive your statement(s) within
10 business days.
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C OMMER CIAL BANKING
CHASE COMMERCIAL ONLINE | STATEMENTS AND IMAGES | VIEW CHECK IMAGES AND DEPOSIT SLIPS
Quickly view check images and/or deposit slips associated with each account.
Step
1
From the My Accounts page, click
the account for which you want to
view images.
SELECT YOUR ACCOUNT
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CHASE COMMERCIAL ONLINE | STATEMENTS AND IMAGES | VIEW CHECK IMAGES AND DEPOSIT SLIPS
Step
2
Step
3
In the Transactions section of the
Account Activity page, select the check
or deposit slip for which you want to
view an image and click “view.”
Notes:
• Please allow 2 business days after a
check clears or a deposit is made for
images to become available online.
• If you are enrolled in the Standard
Service Plan, you will receive 4 months
of history. If you are enrolled in the
Premium Service Plan, you will receive 6
months of history. If you are enrolled in
the Premium Plus Service Plan, you will
receive 24 months of history. To view up
to 7 years of check images, see “Search
for Check Images” later in this guide.
CLICK VIEW FOR DEPOSIT SLIP
CLICK VIEW FOR CHECK IMAGE
You may view the checks and deposit
slip and print a copy of the deposit for
your records.
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CHASE COMMERCIAL ONLINE | STATEMENTS AND IMAGES | VIEW CHECK IMAGES AND DEPOSIT SLIPS
Step
4
You may view the front and back of the
item, enlarge the item, or print a copy for
your records.
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COMMER CIAL BANKING
CHASE COMMERCIAL ONLINE | STATEMENTS AND IMAGES | SEARCH FOR CHECK IMAGES
Search for check images from the Customer Center tab.
Step
1
To view checks from a few months ago
to several years ago, select “Search
for checks,” located in the Check
and Statement Services section on
Customer Center.
CLICK SEARCH FOR CHECKS
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CHASE COMMERCIAL ONLINE | STATEMENTS AND IMAGES | SEARCH FOR CHECK IMAGES
Step
2
First, select the account number for the
check(s) you are requesting. Then, enter
a date range for your search. You can
also search by check number range and/
or amount range.
Click “Search” to continue.
ENTER CHECK SEARCH DETAILS
Step
3
Review your search results. To see an
image of the check, click “See” next to
the appropriate check. From this view,
you can choose to print the check image,
or have a copy of the image faxed or
mailed to you.
2
To create a PDF document of check
images from this page, simply select the
box next to the check images you want
to include, and click “Create PDF.” You
will receive a message in your secure
message center when your document is
ready for download.
CLICK SEE TO DISPLAY CHECK IMAGE
1
Terms and conditions, including fees and limitations, apply as described in the Chase Commercial Online Access and Services Agreement.
2
Additional fees apply. Contact your Commercial Banker or Service Representative for details.
© 2014 JPMorgan Chase Bank, N.A. Member FDIC. Equal Opportunity Employer. “Chase” is a marketing name for certain businesses of JPMorgan Chase & Co. and its subsidiaries, including, without limitation,
JPMorgan Chase Bank, N.A.
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