San Antonio Police Department Alarms Investigations Office
2
SAPD Form 78-APA (Aug 18)
CONFIDENTIALITY
Section 25-57(i) of the City Code states: “The police and fire departments shall protect all information on an
application as confidential information…” We do not sell or give out any personal information.
PERMIT FEES
Section 25-57(b) of the City Code of the City of San Antonio establishes the following fees for permits:
All fees and fines are non refundable.
Alarm Ordinance Site
: www.municode.com/Library/tx/San_Antonio
(This pertains to gate operators only and not to residents)
All permits are valid for one (1) year from the date of issue. Renewal notices are mailed to permit holders 30 days
prior to the permit expiration date. It is the Access Controllers responsibility to renew their Gate Permit yearly
.
Sec. 25-82. - Permit requirement.
The access controller may not restrict entry access to any residential development without first having submitted a
completed application for a restricted entry access permit. (Ord. No. 84636, § 1, 8-29-96)
Sec. 25-83. - Electronically controlled key pad system requirement.
Where entry access to residential developments is restricted by the use of a restricted entry access system, access
must be available through an electronically controlled key pad system or staffed twenty-four (24) hours a day through
at least one (1) entrance to the residential development. Other entry access systems functioning simultaneously with
an electronically controlled key pad system are permitted. Each entrance served by an electronically controlled key
pad system must allow access through entry of the same emergency access code. (Ord. No. 84636, § 1, 8-29-96)
Sec. 25-84. - Compliance term.
Access controllers who, on the effective date of this article, restrict entry access to a residential development under
their control by a means of either an electronically controlled key pad system or other restricted entry access system
must bring such residential developments into compliance with this ordinance no later than one (1) year from the
effective date of this article. An access controller installing a restricted entry access system after the effective date of
this article shall submit an application to the police department alarm unit at least fourteen (14) days before entry
access is restricted by such system. In addition, the access controller must specify the date on which the new
emergency access code will become effective; such date shall not be less than fourteen (14) days after the date on
which notice is provided. Fifteen (15) days after submission of a permit application, the access controller may restrict
access to the residential development unless it receives notice under section 25-88(d) that its application has been
denied. (Ord. No. 84636, § 1, 8-29-96)
Sec. 25-85. - Reporting code.
The access controller who controls restricted entry access to residential developments by means of any electronically
controlled key pad system shall report the emergency access code to such system to the police department alarm
unit prior to the granting of a permit for such system. In addition, access controllers must provide written operating
instructions for each electronically controlled key pad system. (Ord. No. 84636, § 1, 8-29-96)
Sec. 25-86. - Emergency access code changes.
(a) Access controllers who restrict entry access to residential developments by means of any electronically controlled
key pad system shall not change the emergency access code reported to the police department alarm unit without
first giving at least two (2) working days' written notice of the new emergency access code to the police department
alarm unit. In addition, the access controller must specify the date on which the new emergency access code will
become effective; such date shall not be less than two (2) days after the date on which notice is provided.
(b) An access controller may change the emergency access code without prior notice to the police department alarm
unit in the event there is an emergency arising from a threat to the health or safety of individuals in or near the
residential development or to the personal or real property of individuals in or near the residential development. An
access controller who does so must provide written notice to the police department alarm unit not later than the next
business day following the code change. (Ord. No. 84636, § 1, 8-29-96)
Sec. 25-87. - Maintenance of restricted entry access system.
An access controller restricting access to a residential development by means of an electronically controlled key pad
system shall utilize its best efforts to keep the restricted entry access system in good working order. During any
period in which such system is malfunctioning, entry access may not be restricted unless there is an alternate
entrance to the residential development which is controlled by an electronically controlled key pad system and the
emergency access code to the alternative restricted entry access system has been provided to the police department
alarm unit. (Ord. No. 84636, § 1, 8-29-96)