TERMS & CONDITIONS
sales.enquiries@journeybeyond.com | 1800 703 357 (In Australia) | +61 8 8213 4401 (Outside Australia)
TRAVEL PERIOD 1 JANUARY 2024 31 DECEMBER 2024
1. GENERAL
Prices are valid as of 02 November 2022, for travel 01 January 2024 to 31
December 2024. All train travel, trip/holiday package, accommodation, day tour
or overnight tour prices are quoted in Australian dollars inclusive of GST. Fares,
packages and prices are subject to change without notice prior to booking. If a guest
has booked a rail journey that includes lights, hotel accommodation, car hire or
touring, these components will not be booked until a booking deposit is received.
2. BOOKING
CONFIRMED BOOKING
Your booking of a Rail Journey or Holiday Package is conirmed when:
(1) You have made the booking and have provided Journey Beyond Rail with all
necessary information to complete the booking; and
(2) You have paid us the Deposit (or other amounts owing at the time of booking),
according to the terms of this agreement; and
(3) We have sent you a Booking Conirmation.
FEE
The Fee for your Rail Journey or Holiday Package is the amount stated in your
Booking Conirmation. You may also be required to pay other amounts in accordance
with the terms of this agreement.
INCLUSIONS
Your Booking Conirmation sets out the details of all goods and services that are
included in your Rail Journey or Holiday Package, and the class of travel of your
booking, also known as level of service on board.
HOLIDAY PACKAGES
Journey Beyond Rail does not own, operate or control third party suppliers of services
that are not included in rail fares or purchased in addition to rail travel (for example
accommodation, sightseeing, tour operators, transportation companies, cruises etc).
Additional conditions may apply, to be conirmed at the time of booking.
3. PAYMENT
This section sets out the required payment timing in relation to each category of rail
journey and/or holiday package. For full details on guest amendment and cancellation
rights for each category of booking, the circumstances in which bookings are
refundable, and associated fees, refer to section 8 of these terms and conditions.
THE GHAN, INDIAN PACIFIC AND GREAT SOUTHERN
‘FLEXIBLE FARES’ RAIL JOURNEY
For Flexible Rail Journeys, full payment will be required at the time of booking.
This payment is per booking and is fully refundable up to 1 day prior to your rail
journey departure.
Failure to make any of the payments associated with the above fares by the time
outlined in this agreement will result in the cancellation of the booking.
‘EVERYDAY FARES’ RAIL JOURNEY AND HOLIDAY PACKAGE
For Everyday Rail Journeys and Everyday Holiday Packages, you may pay the Fee in two
parts:
(1) Deposit - this payment is per booking, payable at time of booking; and
(2) Balance - the diference between the deposit and the total Fee. This must be paid
in all cases no later than 45 days prior to the date of travel. For bookings made at
45 days or less prior to travel, full payment is required at the time of booking.
Failure to make any of the payments associated with the above fares by the time
outlined in this agreement will result in the cancellation of the booking.
‘ADVANCE PURCHASE’ FARES RAIL JOURNEY
Advance Purchase fares are not available within 6 months of travel date and are not
available on every departure.
Fares are valid for Gold Service Twin and Gold Service Single cabins only.
For Advance Purchase Rail Journeys, full payment will be required at the time of
booking.
This payment is per booking.
Failure to make any of the payments associated with the above fares by the time
outlined in this agreement will result in the cancellation of the booking.
‘SAVER’ FARES AND ‘SUPER SAVER’ FARES’ RAIL JOURNEY
Saver and Super Saver fares are not available on every departure.
Fares are valid for Gold Service Twin and Gold Service Single cabins only.
For Saver and Super Saver Rail Journeys, full payment will be required at the
time of booking. This payment is per booking. Failure to make any of the payments
associated with the above fares by the time outlined in this agreement will result in
the cancellation of the booking.
‘ADVANCE SAVER’ FARES HOLIDAY PACKAGE
For Advance Saver Holiday Packages, you may pay the Fee in two parts:
(1) Deposit - this payment is per booking and payable at time of booking; and
(2) Balance - the diference between the Deposit and the total Fee. This must be paid
in all cases no later than 180 days prior to the date of travel. For bookings made at
180 days or less prior to travel, full payment is required at the time of booking.
Failure to make any of the payments associated with the above fares by the time
outlined in this agreement will result in the cancellation of the booking.
‘SPECIAL OFFER’ FARES
For Special Ofers, the Fee is paid in full at the time of booking unless stated
otherwise in the Special Conditions. Special Ofers may have other terms and
conditions included in the Booking Conirmation.
Failure to make any of the payments associated with the above fares by the time
outlined in this agreement will result in the cancellation of the booking.
THE OVERLAND
‘FLEXIBLE’ FARES
For Flexible Rail Journeys, full payment will be required at the time of booking.
This payment is per booking and is fully refundable up to 1 day prior to your Rail
Journey Scheduled departure.
Failure to make any of the payments associated with the above fares by the time
outlined in this agreement will result in the cancellation of the booking.
'EVERYDAY’ FARES
For Everyday Rail Journeys, full payment will be required at the time of booking.
Failure to make any of the payments associated with the above fares by the time
outlined in this agreement will results in the cancellation of the booking.
‘READY RAIL’ FARES
Ready Rail fares are not available on every departure. For Ready Rail, Rail Journeys,
bookings can be made on the Journey Beyond website at journeybeyondrail.com.au.
If the booking is made by phone to one of Journey Beyond’s Travel Centre phone
agents, it will incur a $20 booking fee. This Fare may be allocated non-window seats.
Full payment is required at the time of booking and no amendments or changes can be
made once the booking is conirmed.
‘SPECIAL OFFER’ FARES
For Special Ofers, the Fee is paid in full at the time of booking unless stated
otherwise in the Special Conditions. Special Ofers may have other terms and
conditions included in the Booking Conirmation.
Failure to make any of the payments associated with the above fares by the time
outlined in this agreement will result in the cancellation of the booking.
4. BEFORE YOU CAN TRAVEL
CABIN ALLOCATION
Prior to your scheduled departure date, Journey Beyond Rail will allocate cabins (seats
on The Overland) to you according to the service of your booking. Journey Beyond Rail
will do its best to accommodate any request you might have for a particular cabin
(seats on The Overland) but does not guarantee it. If Journey Beyond Rail is unable to
accommodate you in the service of your booking, you will receive the options set out
in the clause ‘Journey Beyond Rail Cancellation’. If Journey Beyond Rail is unable to
accommodate your request for a particular cabin (seat on The Overland) allocation and
you elect to cancel your booking, this will be considered a ‘Guest Cancellation’ and dealt
with in accordance with the clause ‘Guest Cancellation’.
LUGGAGE
Guests must comply with the relevant luggage requirements set out on the Website
and/or booking conirmation.