3.
Read the Questions Carefully.
Read all of the questions and directions carefully. Do not
assume that you know what a question is asking after reading the first few words. Read the
entire question. After you have read a question, read
all
of the possible answer choices. Your
task is to pick out the best answer. You cannot pick out the best answer until you know all of
the answer choices, so read them all.
4.
Set Aside Wrong Choices.
If you are not sure which answer is correct, eliminate the choices
you know are wrong. If you can narrow down the number of choices, you can increase your
chances of answering the question correctly.
5.
Answer All Questions.
Answer every test question. Even if you are unsure of the correct
answer, you should still choose one of the four answer choices as you will not be penalized
for guessing.
6.
Check Your Answer Sheet Often.
The answer sheet is numbered from top to bottom. Before
you start the test, look over the answer sheet. If you have any questions, ask the Examiner
before you start. While taking the test, check your answer sheet every few questions to be
sure you are using the right number to mark your answer. Be particularly careful if you skip
questions. Do not make any extra marks on your answer sheet. If you skip a question it is better
to make a note of it on your scratch paper.
7.
Do Not Write in the Test Booklet.
Scratch paper will be provided. Do any figuring or make any
notes on the scratch paper. Do not make any marks in or on the test booklet.
8.
Do Your Own Work.
Rely on your own ability. Test takers who are caught copying are
disqualified. Besides, your neighbor may not know as much as you do.
9.
Check Your Work.
After you have answered all the questions on the test, check your work.
Have you answered all the questions you were supposed to answer? Make sure you have
marked the answer sheet properly. When you review the answer sheet, do not look for patterns
in order of answer choices. Tests are not designed to have patterns for correct answers.
Specific hints for the various subject areas on the test:
Office Practices and Procedures:
In this section, you will be asked questions pertaining to
general office procedures such as telephone usage and etiquette, email functions, copying
machine usage, postal mail, filling out forms, and following written procedures.
Filing Procedures:
This section of the exam will test your knowledge of filing procedures
both alphabetically and chronologically.
Records/Reports/ Written Communications:
You will be examined on your ability to
recognize correct grammar and word usage by choosing from among words or sentences
which are correct for their usage in the scenario. You will also answer questions that test
your ability to read a chart and answer questions based on the information contained in the
chart.
Reading Comprehension:
Select the one statement which is best supported by the paragraph
using only the information provided in the paragraph. Three of the choices may or may not be
correct information, but the information is not contained in the paragraph and cannot be
determined as correct from reading the paragraph. The correct answer is the only statement
which can be determined as correct from reading the information contained in the
paragraph. Read the entire excerpt before attempting to answer the questions.