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PURPOSE: To provide direction on how 3
rd
parties can order, track, and receive
GED® Transcripts.
Step 1- Order a transcript on behalf of an individual
1. Sign in to
exchange.parchment.com
and click Order > Student Transcripts
(See Figure 1).
Figure 1: The Parchment Log in Screen
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How To: External
Figure 2.a: The Order Student Transcripts Student Information Screen
Figure 2.b: The FERPA Authorization Screen
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3.a Next to Institution Type, leave College selected (do not change to ‘High
School’). Enter “GED next to Institution Name and select where they took
the test (See Figure 3a).
How To: External
Figure 3.a: The Sending Institution Information
Screen
3.b Continue to enter the required information. If the individual went by a different
name when they took the test, enter what their name was in the Name While
Testing section (See Figure 3.b).
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4. If you are prompted to make a payment, pay the applicable fees and click
Submit. You will get a confirmation screen. Take a screenshot to show that
you placed the order and paid for it (See Figure 4).
How To: External
Figure 3.b: Name While Testing
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IMPORTANT:
You must take a screenshot if you need a receipt because we are unable to
provide receipts in any other way.
How To: External
Figure 4: The Confirmation Screen
Step 2- Track the order
5. Sign in to
exchange.parchment.com
and click Order.
6. Fill in the required fields and click Search (6.1). Provide as much information
as possible to narrow your results. It is important that you DO NOT select
High School” for Institution Type (See Figure 6).
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How To: External
Figure 6.1: Search
Figure 6: The All Orders
Screen
7. When the order appears, look at the status. These are some statuses you
may see:
Pending action by sending school means that we are still trying to
locate the transcript.
Canceled means we could not find the transcript or that the individual did
not complete the GED® test (or they did complete it but did not pass).
Delivered: Available for Download means the document is available for
you to download.
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Step 3- Receive the order
8. Sign in to
exchange.parchment.com
. You will see your transcripts in To Be
Routed. Drag and drop the transcripts to a Destination (8.1) on the left
(See Figure 8).
Figure 8.1: Destination
Figure 8: The To Be Routed
Screen
How To: External
9. Click the blue icon to start processing the transcripts. Once the blue icon turns
green, click the green icon (9.1) (See Figure 9).
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10. Your documents now appear in the green ‘arrow below Manage and are
ready to be downloaded. Click the green arrow to download (10.1) (See
Figure 10).
Figure 9.1: Blue Icon
Figure 9: The Processing
Transcripts Screen
How To: External
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How To: External
Figure 10.1: Green Arrow
Figure 10: The Ready to Download
Screen