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• ‘Picking’ - if there is a small area of lifting do not pick. Simply file away
before it has a chance to spread.
Why are my nails always dull even after buffing?
This is usually caused by not graduating properly from coarser grits to
finer ones. Always use a white sanding block between filing the surface
and buffing.
The use of a buffing cream at the first stage of buffing will also help
achieve a high gloss shine.
Since using an e-file my nail enhancements become brittle after the
first few infills. Why?
Caused by microshattering this typically happens after a couple of infills. This
can be due to using drill tools which are too coarse or being too aggressive
when filing. This has the effect of vibrating the enhancements and over time
the product bonds become more and more brittle with each infill.
Why do I keep catching the skin at the sides of the nail?
This is known as ‘grabbing’ and occurs when the positioning is not quite
right. Try to keep the handpiece parallel to the work surface and manipulate
the finger rather than moving the drill tool. Also hold the finger by pinching
down the sidewalls of the nail to keep the skin out of the way.
I keep snagging the tool on the nail and losing control. What am
I doing wrong?
Usually this is from using too fast an rpm or applying too much pressure.
Try slowing the speed first. If that does not work, increase the speed but
use less pressure.
Occasionally it could be that the tool is very sharp. In which case apply
very little pressure.
Is it true that e-files damage the nail?
If used correctly e-files are very safe. The tools are smaller and more
precise than traditional files so they can be used more accurately and
can be safer than hand filing.
If used incorrectly the e-file can damage the nail, most commonly by
people filing into the natural nail, or by not lifting the tool off the nail
regularly and building up heat.
The drill tools get hot when in use, how do I stop this?
This is from the friction on the nail plate and it is vital to prevent the tool
getting so hot it causes damage.
Follow these rules to avoid the problem:
• Get into the habit of lifting the tool off the nail every second or so.
• Don’t go back and forth when in contact with the nail plate, instead
move in one direction then lift off the nail and repeat.
• Do NOT apply too much pressure. All your strokes should be short
and light.
Why do my nail enhancements lift at the back?
This is usually caused by incomplete nail preparation leaving skin cells or
oils on the nail plate before applying the extension and product. To avoid
this remove the shine from the natural nail surface thoroughly using a
diamond tool before applying extensions.
Other causes can be:
• Touching the nail plate after preparation which transfers oils onto the
surface.
• Exposing the hands and nails to detergents, such as washing up
without gloves, will damage almost all nail extensions and cause
lifting.
YOUR QUESTIONS ANSWERED